Your maintenance team works best when communication is seamless, procedures are flexible, and nothing slips through the cracks.

That’s why we’re excited to highlight three powerful capabilities in our system:

1. User Tagging in Work Orders

Bring your team into the loop exactly when needed.

• Inside any work order, users can @-tag colleagues in the comment section.
• Tagged users receive notifications immediately, so they know where attention is needed.
• This ensures the right people see critical tasks at the right time - no delays, no guesswork.

2. Customizable Work Permit Module

Your work permit workflows are unique, so your software should be too.

• Our permit module is highly configurable to mirror your own formats, fields, and approval stages.
• Add, remove or rearrange permit sections (e.g. safety checks, hazard assessments, sign-offs) to match your internal process.
• This flexibility ensures your team always works within compliance without being locked into a rigid permit template.

3. Escalation Module & Automated Reminders

Keep things moving, even when deadlines approach. Here’s what our escalation features enable:

• Define custom escalation rules (e.g. escalate if not actioned in 24 hours)
• Automatically highlight or flag overdue work orders
• Send reminder emails or in-app alerts at preconfigured intervals
• Escalate to higher-level personnel or managers if needed
• Track and audit all escalations to maintain accountability

These three capabilities - tagging, custom permits, and automated escalations - work in harmony to improve accountability and team efficiency.

Want to boost your team’s efficiency with smarter communication and automated accountability?
Contact our support team to get these new capabilities activated for your organization.